Delivery Services
Delivery service is currently not available for pasta & rice, gourmet, grocery, vegetable & fruit, as well as sauce & seasoning, contact us to purchase.
Delivery Charges
Free delivery service will be provided if you place a minimum order (after discount) as listed below:
District
Minimum Order Amount (after discount)
Additional Delivery Charge
for order less than HK$700
Hong Kong Island / Kowloon / New Territories/
Outlying Island
HK$1,000.00
HK$50.00
Delivery Time
All products (except special ordered products) would be ready for delivery, after confirmation of the order. The delivery services are only available from Monday to Friday, and are not available on Saturday, Sunday and public holidays.
District
Delivery Time
Last Order Time
Hong Kong Island / Kowloon / New Territories/
Outlying Island
Delivery service only schedule on every
Tuesday and Friday
＊Outlying island and remote area are only available on Monday, Wednesday and Friday delivery.
Suggest 2 days order in advance.
Please contact our customer service representative for detail.
Please place your order as schedule below:
-
Deliver on Tuesday
Order cut off time : Monday 11:00am
-
Deliver on Friday
Order cut off time : Thursday 11:00am
The delivery time will between 9:00am to 9:00pm (with no preference time slot arrangement)
Customers will be contacted prior to the delivery
We apologize for any inconvenience!
(Upon confirmation from our customer service representative)
* Special arrangement is required for delivery to Tung Chung areas, Outlying Islands and Ma Wan. Please feel free to contact our Customer Service staff at (852) 39558089 for details, or WhatsApp 93408422.
The delivery service will be suspended when Typhoon Signal No. 8, Red Rainstorm Warning or Black Rainstorm Warning is hoisted. In such cases, our Customer Service staff will contact you to arrange another delivery time.
If customers are not available to receive the delivery as scheduled, our customer service staff will contact you for new arrangement of delivery. Extra charge HK$50 will be applied for re-sending of product.
For exchange or refund, customers are required to contact our customer service representative by phone or email. No delivery service will be provided for refund or exchange of product.
The above terms apply only to retail customers (individual and residential orders) of One Stop Food Supply Company.